Framework

Benefits | Transformation Domains | Foundational Capabilities | Framework Matrix

 

The Cloud Adoption Framework leverages experience and best practices from across the university, and the industry to help transform and accelerate the transition to cloud through innovative use of cloud services. The framework provides organizational capabilities to support the successful transformation and transition to the cloud. The capabilities provide guidance and guardrails that if adopted, help improve outcomes. The capabilities are: Organization, People, Governance, Platform, Security and Operations. Your UBCIT cloud team will use the framework to ensure your expectations are aligned with your deliverables.

Benefits

Reduced Risk
Lowers risk profile by following an industry accepted framework that improves reliability, increases performance and delivers a secure service

Improved Governance
Provides centralized governance through a rich and easy to use toolset creating visibility across all cloud migrated application

Operational Efficiency
Manages operating cost using tools and processes that are built for cloud and improve the staff experience by providing innovative ways of delivering services

Transformation Domains

The process defined below is the industry accepted method of delivering large scale initiatives and is not specific to cloud:

1. Envision

Define Strategic Initiatives (Multi-Cloud Broker), complete assessment of workloads, identify and prioritize transformation opportunities, get support from key stakeholders, define measurable outcome, measure to show value

2. Align

Asses organization, determine capability gaps, as well as dependencies from others, align strategies with stakeholder expectation, facilitate organization change through engagement and education

3. Launch

Deliver production workloads that show incremental value, deliver highly impactful workloads to support the future of the program, keep track of what works and what doesn’t, and change to provide continuous improvement

4. Scale

Expand program to scale to organization needs, continue to monitor value provided and report to appropriate audience, engage community and develop lifecycle for service

Foundational Capabilities

Organization
Develop organizational support to optimize value with Cloud adoption

People
Development plans, training communication and change management

Governance
Managing and measuring resulting outcome

Platform
Develop, maintain and optimize solutions and services

Security
Cloud services align with organizational compliance requirements and security policies and controls

Operations
Manage cost, health, reliability, performance and incidents

Framework Matrix

 

StageGoalDescriptionDuration
Evangelize the Cloud 
 Cloud StrategyDefines the overall vision and direction for Cloud. 
 Change Management and Communication Plan

Develops a plan to support the university with the transition to cloud.

Communicates overall vision and strategy for the cloud, along with the change management plan.

 
 

Cloud Knowledge Centre

 

Creates an internal task force whose responsibility is to manage the many different moving parts of the organization's transition to cloud. 
 Cloud Readiness Assessment Engagement and PlanEvaluates the university's overall readiness to adopt and manage cloud effectively and create a plan to address areas of concern. 
Assess Workforce and Build Skills 
 Strategic Workforce Plan

Defines the roles and responsibilities required.

Assess current skills against need and create plan to close skills and staff gap.

 
Select Cloud Providers and Services 
 

Cloud RFSQ

Request for supplier qualification

Pre-qualifies multiple cloud service providers, allowing the community to consume cloud services without having to go through the procurement process every time.

Also, provides choices when selecting services as each service provider applies different treatment to the service they provide

 
 Service Selection and StandardizationPre-qualify and approve services that are often used by the university, and offer them as common catalogue items, shortening the time to market 
 Cloud Exit Plan

Defines how the organization can get out of a particular cloud decision in the event it doesn't work out as planned.

An exit strategy is essential even if it may never be used.

 

Define Governance Framework
Governance refers to the structures, systems, and practices an organization has in place to:

  • Assign decision-making authorities, define how decisions are to be made, and establish the organization's strategic direction 
  • Oversee the delivery of its services - the implementation of its policies, plans, programs, and projects; and the monitoring and mitigation of its key risks
  • Report on its performance in achieving intended results and use performance information to drive ongoing improvements and corrective actions
 Security, identity, and compliance managementAssess risk, privacy, identity and access management, encryption, application security and contingency planning 
 Financial Management

Defines cloud best practices, educates the community and supports the community in managing cost.

Implements policies for cost controls, reporting and alerting.

 
 Data Management

Implements standards and policies defined by the data architecture team.

Defines how to manage the data lifecycle, data classification, encryption, access, storage and deletion.

 
 Operations Management

Defines processes for service level management and reporting to ensure cloud resources deliver value.

Defines processes that control where workloads are created in the cloud

Defines how the state of services will be monitored and reported on

 
 Performance and Availability ManagementMonitor and manage performance across application and infrastructure to deliver efficient and expected levels of service 
 Asset and Configuration managementImplement standards through automated, controlled processes that define how cloud assets are configured and managed, mitigating risk to the organization. 
Cloud Operating Model 
 Operating ModelDefines how value is delivered to the organization using people, process and technology. 
 Operations PlanOutlines the activities and targets the service owner that will carry out to achieve the objectives as set out in the service plan. 

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